Privacy Policy

1. Information We Collect

Mermaid Gulf respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

Personal details you provide (name, email, phone, address).
Payment and billing information when you shop with us.
Non-personal data like browser type, device, and site usage.

2. How We Use Your Information

To process orders and deliver products.
To improve our services, website, and customer experience.
To communicate promotions, offers, and updates (with your consent).

To comply with legal requirements and prevent fraud.

3. Sharing of Information

We do not sell or trade your personal data. Information may only be shared with trusted third parties (such as payment processors or shipping providers) necessary to complete your orders.

4. Data Protection

We implement secure technologies and practices to safeguard your personal information against unauthorized access, misuse, or disclosure.

5. Cookies

Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, though some features may not function properly.

6. Your Rights

Access, update, or delete your personal data.
Opt out of marketing communications at any time.
Contact us to exercise your privacy rights.

7. Contact Us

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

If you have questions about this Privacy Policy, contact us at:

Phone: +971 52 259 1609
Email: info@mermaidgulf.com
Address: Downtown Mall, Sheikh Zayed Road, Dubai, UAE